Your privacy is our priority. This document transparently explains how ra88 collects, uses, stores, and protects your personal data in accordance with the highest security standards and applicable Malaysian law.
Every layer of data security at ra88 is specifically designed to ensure your personal information always remains in the right hands.
All data transmitted between your device and ra88's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions. No third party can intercept or read your information in transit.
Ra88 operates in full compliance with the Malaysia Personal Data Protection Act 2010. This means the collection, processing, and storage of your data are governed by a strict and enforceable legal framework.
Ra88 has never and will never sell, rent, or trade players' personal data to third parties for marketing or commercial purposes. Your data is not a commodity — it is a trust we safeguard wholeheartedly.
Only ra88 staff with specific authorisation may access player personal data, and only for legitimate operational purposes. All access is logged and continuously monitored by our internal security team.
You have the right to request a copy of the personal data we hold about you, correct any inaccurate information, or request deletion of your data in accordance with established procedures and subject to legal requirements.
You may opt out of marketing communications from ra88 at any time by contacting our support team. Unsubscribe requests will be processed within 5 business days with no additional conditions.
This Privacy Policy describes the personal data management practices of ra88 ("we", "Platform") regarding users ("you", "player") who access or use ra88 services in ra88.ml. By using our platform, you agree to the terms of this policy.
Ra88 collects your personal data through various means when you interact with our platform. The types of data collected include:
We do not collect sensitive data such as your health information, religious beliefs, or political views. Financial data is only collected to the extent necessary to process transactions and meet KYC requirements.
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity data | Registration & KYC | For the duration of the active account + 7 years |
| Financial data | Payment processing | 7 years (audit requirement) |
| Login & session data | Account Security | 90 days |
| Game history | Customer support & audit | 3 years |
| Cookie data | User experience | Until deleted |
Ra88 uses collected data for legitimate and limited purposes as follows:
Ra88 does not use your data for automated decision-making that has legal or similarly significant effects on you without human intervention.
Ra88 does not sell or trade your personal data. However, in certain limited situations, your data may be shared with:
All third parties who receive data from ra88 are required to handle that information to a security standard equal to or higher than our own.
Ra88 implements multiple layers of technical and organisational security to protect your personal data:
While ra88 takes all reasonable steps to protect your data, no digital system can be guaranteed 100% secure. You are also responsible for keeping your account password confidential and not sharing it with anyone.
Ra88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The types of cookies we use:
You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the ra88 platform. Please refer to your browser's guide for more information on managing cookies.
As a ra88 user based in Malaysia, you have the following rights regarding your personal data under PDPA 2010:
Request a readable copy of the personal data we hold about you.
Request correction of any inaccurate or incomplete personal data in your account.
Request deletion of your personal data, subject to legal retention requirements.
Object to the processing of your data for direct marketing purposes at any time.
Request your data in a structured, portable format for transfer to another provider.
Request a temporary restriction on the processing of your data while a dispute is being resolved.
To exercise any of the above rights, please contact the ra88 customer support team via live chat. Your request will be processed within 30 calendar days from the date of receipt.
Ra88 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable Malaysian law.
In general:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ra88 handles your personal data, please contact our team through the following channels:
For privacy complaints that ra88 is unable to resolve within a reasonable timeframe, you may refer to the Department of Personal Data Protection (JPDP) Malaysia, the authority responsible for enforcing PDPA 2010.
Your data is fully protected. Register a ra88 account for free now and enjoy over 1,000 games with the peace of mind that your privacy is always our priority.